The Blackheath Standard Surgery are keen to hear from patients who would be interested in joining the practice patient participation group. The aim of the group is to act as a communication channel between you, the patient, and the practice and to try and improve the services we offer. We are looking to recruit more members, ideally from as broad a spectrum as possible so as to get a truly representative group which will include members from all ages, cultural groups, working backgrounds, ethnic backgrounds and all levels of health and fitness.
Please note the PPG is not a forum for individual complaints in the interest of patient confidentiality due to the meetings’ public nature.
We will contact members via email with short surveys from time to time, to find out your opinions on subjects such as opening times, care quality and practice procedures. We also plan to meet on a twice yearly basis.
If you wish to become a member of our PPG and can commit to attending occasional meetings, please complete the application form below
Patient Participation Group FAQs
Q: Why are you asking people for their contact details?
We want to talk to people about the surgery and how well we are doing to identify areas for improvement.
Q: Will my doctor see this information?
No. It is purely to contact patients to ask them questions about the surgery and how well we are doing. Your doctor will only see the overall results.
Q: Will the questions you ask me be medical or personal?
They will be general questions about the practice, how we are providing services and what we can do to improve them.
Q: Who else will be able to access my contact details?
No one beyond the practice.
Q: How often will you contact me?
Not very often – possibly three or four times a year.
Q: What is a patient participation group?
It is a group of volunteer patients who are involved in helping to shape the services to patients.
Q: Do I have to take part in the group?
No, but if you change your mind, please let us know.
Q: What if I no longer wish to be on the contact list or I leave the surgery?
We will ask you to let us know if you do not wish to receive further messages. If you leave the practice, you will no longer be eligible to remain in the group.